FAQ & Contact Us – LZYRBT

FAQ & Contact Us

When will my order ship?

  • Allow 2-3 business days to process your order. Once your order has shipped, you will receive an email from us with tracking information.
  • Preorders are made-to-order and will take 3-4 weeks after order confirmation to ship.

How should I care for my LZYRBT?

  • Machine wash cold delicate separately. Tumble dry low heat.

How do I plant the seeds in my tag?

  • Place your tag in soil in a sunny spot and add 1/8 inch of soil over it. Water consistently when dry. You should see sprouts within 7-10 days.

What is you return policy?

  • Items can be returned as long as they are unworn with tags 14 days after purchase.

How do I return or exchange?

  • Email support and we will send you a shipping return label.

Whats the status of my order?

  •  After purchase, you will receive a confirmation email followed by a shipping confirmation once processed. Use the tracking number to locate your order.

Press

  • For press related inquires, email jorden@lzyrbt.com

Size & Fit

  • LZYRBT classic fit is oversized and relaxed for optimal comfort.

       

      Email us for support at customercare@lzyrbt.com